If data backup (data sharing) was completed on the previous device before changing devices, gameplay can be resumed on a new device.

Before creating new player data on the new device, open the BRIDGE data transfer account selection page from the "Data Transfer" button on the title screen and select the backed-up account. The app will restart upon completing the transfer process.

If recovering game data independently is difficult, data recovery may be possible by the management team after verifying identity.

Data recovery requests are handled only through the dedicated form below. Please submit your request via the following URL:

- Data Recovery Request
https://www.recovery.klabgames.com/dragonquest-smashgrow/en/reception_link

Please review and agree to the Important Information before submitting your request.
If an automatic reply email is not received after submission, check the email reception settings.